iiinie is an AI agent that answers your business phone, your inbox and the chat on your website, around the clock — no menus, no hold. It does what each conversation actually needed, then files the whole thing where your team works.
Built for clinics, contractors, salons
and offices — calls, email and chat.
Go ahead — call it like a customer would. Ask about hours, book a meeting, leave a message. It handles the whole call.
Calls come in after hours, at lunch, or two at once. Email stacks up while you’re on a job. The people who reach out rarely wait long — iiinie gets to both, whenever they arrive.
It always comes in when you are least able to answer.
Lunch rush, a job site, two calls at once, an inbox you have not opened since Thursday — the moments things get missed are the moments you are busiest earning.
Greets whoever got in touch, answers questions about your business from your own knowledge, and never sounds like a phone tree or a canned auto-reply. Speaks and writes 30+ languages — enable the ones your customers use.
Schedules straight into your calendar, reads the details back to confirm, takes a message, or hands to a person when it should — a warm transfer on a call, a briefed hand-off in writing.
Works in the questions you care about, tags each enquiry qualified or not, and hands you a clean summary the moment it wraps up.
Wherever an unanswered call or email costs you the work, iiinie handles what you can’t get to.
In a clinic that means booking and rescheduling appointments, answering questions about hours and insurance, and clearing the routine email while the front desk is with a patient.
On a job that means picking up while you’re under a sink or on a roof, capturing the address and the problem, and booking the visit straight into your calendar.
In a salon that means taking the booking, offering real openings from your calendar, and confirming by text — without anyone putting down the scissors.
iiinie holds a real back-and-forth — it understands what the caller actually means, asks the right follow-up questions, and confirms the details, all in a warm, natural voice. No rigid “press 1” menus, no talking past them.
The fastest way to understand iiinie is to phone it. Here’s an example of how a call goes — booking a meeting, reading the email back to confirm, and closing warmly.
An example of how a call goes. Call it live to hear the real thing →
The phone isn’t the only place people are waiting on you. iiinie reads what arrives in your inbox, answers what it can from the same business information it uses on a call, and moves the rest to the right person with the context already attached.
iiinie comes with a full CRM built in — everyone who calls or writes in becomes a contact, a card on your kanban sales pipeline, or a support ticket, with the transcript, summary, and next step attached. No second tool to buy.
Already using other tools? We can connect iiinie to the systems you already run — CRMs like HubSpot, Salesforce and monday.com, field-service platforms like ServiceTitan, and EMR / practice-management systems — with a custom integration built to fit your stack. Those are quoted separately as a one-time setup cost.
A knowledge base only covers what was true when you wrote it. Connected to the systems you already run — your ERP, your inventory, your scheduling, a carrier’s tracking API — iiinie answers the questions that change by the hour, instead of taking a message about them.
It only sees what you let it see. Each connection is read-only unless you say otherwise, scoped to the fields you choose, and built against your system’s own API — quoted separately from your plan.
answered from your system, not a script
Answering is the easy part. What decides whether a conversation was worth having is what it produced — so iiinie can be built to carry the call through into the systems your business actually runs on.
“I’ve got water coming up under the kitchen floor. Can someone look at it this week — and can you send me a quote before Friday?”
Caller: Marisa T. · new customer
What’s standard, and what we build. Booking, call write-up and the built-in CRM come with every plan. Actions that reach into your own systems — creating records, drafting documents, updating what you already run — are built around your workflow, scoped with you and quoted separately. Tell us what a good call should leave behind and we will show you what it takes.
Pick a plan for how busy you are. Each one includes a block of talk-minutes and everything the agent does on a call, in your inbox or in a chat. The number, the voice and the calling are all in the price — no separate vendor accounts to set up, and no bill you didn’t see coming.
We learn how your business runs, then build, tune and launch your agent and test it end to end. We scope the work with you and give you a clear timeline before anything goes live.
Waived on annual plansConnecting the CRM, ERP or EMR you already run — HubSpot, Salesforce, monday.com, ServiceTitan, practice-management systems.
Have the agent act on what it hears or reads: raise a sales order, draft a document, or build a report from the conversation and file it where your team already works.
Each of these is built for your business, so it is scoped and quoted separately from your plan. Tell us what you need and we will price it.
Get a quoteBilled once for twelve months — and the $750 setup fee is waived.
Allowances reset monthly and pool across your whole account. Mailboxes and chat widgets cost nothing on top — you are limited by agents, not by where you put them. Extra agents $49/mo, extra phone numbers $99/mo. What happens if I go over —
For multi-site operators, and for teams whose phone, inbox and website have to fit systems, rules and volumes a pricing page cannot anticipate. We shape it around you, then run it.
Talk to usDay or night — no phone tree, no queue, no inbox backlog.
Your hours, services, policies and prices — not generic filler.
Straight into Google Calendar or Calendly, and moves things when plans change.
Names, numbers and emails, confirmed before it moves on.
Asks your questions, tags the enquiries worth your time.
Answers what it can, files a clean ticket for the rest.
Guardrails you set: what it may answer, what it must pass on, what it never says.
A warm transfer on a call, a briefed hand-off by email.
Contacts, pipeline cards and tickets, with the conversation attached.
Recording and transcript on calls, the full thread on email — summarised either way.
Speaks and writes the ones you enable, set per agent.
Raises an order, drafts a document, updates a record you already keep. Built for your workflow, quoted separately.
Yes. The number on this page is a live iiinie agent. Call it like one of your customers would — ask about services, book a time, or leave a message — and hear exactly what your callers would hear.
All three. The same agent answers your phone, reads what arrives in your inbox, and replies in a chat window on your own site — working from the same business information, booking and rescheduling, and drafting a reply for anything that should come from a person. You decide which kinds of message it may send on its own.
Yes, if they ask. The agent will not claim to be a human being, and that is in our terms rather than just our practice. Most businesses also have it introduce itself as an assistant at the start — you choose the wording.
It hands over rather than guesses: a warm transfer on a call, a briefed hand-off by email or chat, or a detailed message filed to your dashboard. You decide which, and for which kinds of enquiry.
An answering service takes a message and passes it on. iiinie finishes the job — it answers from your own information, books into your calendar, writes the record, and hands you the conversation already summarised. It also answers every line at once, and it does not get busier at lunchtime.
They are yours. We process them to run your agent and file them back to you, and we do not use call audio, transcripts or your customers’ information to train general-purpose AI models — nor do we permit our AI suppliers to. Our privacy policy sets out the detail, including how long things are kept.
About two weeks from the kickoff call, most of which is us building and testing rather than you waiting. We load your business information, connect your calendar, mailboxes and website chat, set the guardrails, then test it end to end before a real customer ever reaches it. Connecting a CRM, EMR or other system takes longer, and we scope that with you and give you a date up front. We would rather it worked on day one than went live on day one.
You choose what happens. Usage past an allowance is billed at a low flat rate, and we alert you at 50%, 80% and 100% of the monthly cap you set. Switch on auto top-up and your credit refills automatically, so nothing is interrupted. Leave it off and we pause billable usage at your cap rather than run up a bill you did not approve. You can also top up by hand at any time — $50, $100 or $250, drawn down at the same rates, with no change to your plan.
Yes. Monthly plans cancel whenever you like and run to the end of the period you have paid for — no contract, no cancellation fee. Your own phone number is unaffected, since it was only ever forwarded to us: turn the forwarding off and you are back where you started. If we provisioned a number for you, you can ask to port it out.
Over 30 languages are supported, spoken and written. Per agent, you enable the ones your customers use.
Tell us a bit about how people reach you and we’ll reach out to get your agent live. Or hear it for yourself first and call it now.
We’ll reach out shortly to get your agent set up.
Prefer we call you? Request a callback →
