Terms of Service

Last updated: August 7, 2026

These Terms of Service (“Terms”) govern your access to and use of the iiinie platform and related websites and services (the “Services”) provided by iiinie LLC (“iiinie,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

1. The Services

iiinie provides an AI-assisted marketing and CRM platform, including content generation, campaign management, outreach, analytics, and integrations with third-party services. We may add, change, or remove features over time.

2. Accounts

You must provide accurate information and keep your account credentials secure. You are responsible for all activity under your account. Notify us promptly of any unauthorized use.

3. Acceptable Use

You agree not to misuse the Services. You will not use the Services to violate any law or third-party rights; send unlawful, deceptive, or unsolicited messages in violation of anti-spam or platform rules; infringe intellectual property; attempt to gain unauthorized access; or interfere with the integrity or performance of the Services. You are responsible for ensuring your marketing and outreach comply with applicable laws (including CAN-SPAM, TCPA, and GDPR where relevant) and with the terms of any connected platform.

4. Third-Party Services and Bring-Your-Own-Keys

The Services integrate with third-party platforms (such as Google, LinkedIn, Meta, SendGrid, Twilio, and others). Your use of those platforms is governed by their own terms and policies, and you are responsible for maintaining any accounts and API credentials you connect. When you connect an account, you authorize iiinie to access it on your behalf solely to provide the features you enable. We are not responsible for third-party services or for charges you incur directly with them.

5. Fees and Subscriptions

Paid features are billed on a subscription and/or usage basis, per company workspace, through our payment processor. Fees are described at the point of purchase. Except as required by law, payments are non-refundable. You authorize recurring charges until you cancel. We may change pricing prospectively with notice.

6. Your Content

You retain ownership of the data and content you submit to the Services (“Your Content”). You grant iiinie a limited license to host, process, and use Your Content solely to provide and improve the Services. You are responsible for having the necessary rights and consents for Your Content and for the recipients you contact.

7. Intellectual Property

The Services, including all software, designs, and trademarks, are owned by iiinie and its licensors and are protected by law. These Terms do not grant you any rights in the Services except the limited right to use them as permitted here.

8. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that AI-generated output will be accurate or suitable for your purposes.

9. Limitation of Liability

To the maximum extent permitted by law, iiinie will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data. Our total liability for any claim arising out of or relating to the Services will not exceed the amounts you paid to us for the Services in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold iiinie harmless from claims, damages, and expenses arising out of your use of the Services, Your Content, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or to protect the Services or other users. Upon termination, your right to use the Services ends; certain provisions survive termination by their nature.

12. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The state and federal courts located in New York will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and you consent to their jurisdiction and venue.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance.

14. Contact Us

Questions about these Terms can be sent to legal@iiinie.ai, or by writing to iiinie LLC, Attn: Legal.